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Every product exists in two contexts.

There is the solution context of the product itself, and the larger context of the outcome the customer actually wants.

  1. The solution context: the functions and features of the product itself.
  2. The larger context: the result or goal the customer truly wants.

For example, a tripod and a camera are merely tools for taking photos, the solution context. What people really want is to become a better photographer, the larger context.

  • "Don't make a better X, make a better user of X."
  • e.g., "Don't make a better business model canvas, make a better startup founder."

Video summary: https://harvest.taeho.io/shared/6a4fb465-98f1-465c-a524-22a8ab230dcc

April 20, 20251 minOriginal source