LinkedInStartup · Engineering Leadership

Your Customers Become Your World

Choosing which customers to serve shapes the work itself, the organization around it, and ultimately the world you inhabit.

My customers are my world. Building what the people I respect need, doing it exceptionally well, and scaling it is one way to live in the world I want. The essence of the business also comes from its customers. If many of your customers are people you simply cannot empathize with, you are ultimately in a line of work that does not fit you. Organizational culture and a founder's style are also expressions of customer tendencies accumulated layer by layer. Whether you are choosing a workplace or starting a company, deciding which customers you want to work with truly matters. Your customers become your world.

August 14, 20261 minOriginal source